About Dial A Geek
Namibia’s trusted ITAD and technology solutions provider since 2018.
WHY ITAD?
ITAD (IT Asset Disposal/Disposition) refers to the secure and responsible process of managing and disposing of redundant IT assets such as desktops, laptops, servers, and networking equipment. Many organisations accumulate unused or outdated technology for several reasons, including overestimating IT requirements, upgrading systems due to advancing technology, or changes in operational needs. Redundant equipment can also arise from mergers and acquisitions where hardware becomes incompatible or unnecessary. In many cases, poor inventory control and asset tracking can cause older devices to pile up over time. At Dial A Geek ITAD, we help businesses safely handle these assets through structured collection, secure data handling, and compliant disposal to ensure efficiency, security, and sustainability.
We work closely with our clients to establish the most effective strategy for asset value recovery during the asset disposal process. Our approach involves either refurbishing the equipment or dismantling it for recycling purposes. By refurbishing the equipment, we extend its usable life, reducing its ecological impact and contributing to a more sustainable approach. These refurbished items are then remarketed, allowing for increased return on investment while minimising environmental effects.
In today’s economic landscape, access to technology holds significant importance. Refurbished computers offer economically disadvantaged individuals the opportunity to engage with technology for educational purposes, social interaction and commercial activities. This not only promotes digital inclusion but also facilitates their participation in various aspects of modern society.
OUR ITAD PROCESS
- Requests for IT assets collection and/or evaluation
- Dedicated account manager is assigned to the Client
- A valuation report is generated and submitted to the client with a cash buy-back report*
- Collection is scheduled upon service level agreement of both parties
- Collection reference number is generated upon booking
- Client confirms access and additional security requirements to be met
- Our trained personnel and fleet are dispatched to collection site
- Audit performed onsite for assets to be removed
- Onsite Hard Drive destruction*
- Safe, secure removal of redundant electronic equipment
- Collection manifest is generated detailing assets removed
- Devices are recorded as they arrive at our Electronic Recycling depot
- Devices with data storage media have all of their media removed and destroyed/sanitised
- Devices are classified as either E-Waste or Refurbishable and routed to the appropriate sections
- Following processing, each department generates a report on the devices and media
- A comprehensive report is sent to the client, followed by recycling and destruction documentation and a purchase order
- All refurbishable devices are remarketed through our online sales platforms.
Our IT Asset Disposal Process
Secure, Certified, and Environmentally Responsible
IT Assets Evaluation
Comprehensive assessment of your IT equipment to determine the best disposal strategy and potential value recovery.
Secure Collection of IT Assets
Professional pickup and transport of your IT assets with full chain-of-custody documentation and secure handling.
On-Site Hard Drive Destruction
Complete data destruction using certified methods to ensure your sensitive information is permanently erased.
E-Waste Dismantling and Recovery
Environmentally responsible breakdown of electronic components with maximum material recovery and recycling.
Safe Disposal Certification
Complete documentation and certification proving compliant disposal of all IT assets and materials.
Remarketing
Maximize value recovery through professional remarketing of viable equipment to extend product lifecycle.
Affiliations & Accreditions
